Recently I had the chance to join a very good friend, mentor and colleague of mine, Duncan MacPherson of Pareto Systems, on his podcast “Always On”.
I joined Duncan to discuss the state of our industry as it continues to change and evolve with increasingly new technology and virtual based offerings. While technology in our business is an amazing thing, it can underscore opportunity gaps when it comes to perfecting and elevating the client experience while ultimately increasing the enterprise value of a firm… These things are the very foundations of the work we do with our advisors at USA Financial.
Key topics discussed:
If you find the information interesting and want to discuss further, contact me here.
Steve Phillips is the Chief Practice Management and Development Officer, joining USA Financial in 2019. He leads the coaching and...
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Are you building a financial advisory practice that truly supports your ideal life—or is your business running you? In this episode of The Rare Advisor, host Aaron Grady sits down with Steve Phillips, Chief Practice Management Officer at USA Financial, to explore the four essential pillars of creating your ideal practice: ideal clients, ideal practice size, ideal strategic partners, and ideal affiliations. Whether you're a solo advisor or part of a growing team, this conversation dives into how to align your practice with your long-term goals and values. If you're navigating growth, considering a transition, or simply want more clarity on building a scalable, fulfilling advisory business, this episode is packed with practical insights you don’t want to miss.
In this episode, Mark Mersman shares proven communication strategies for financial advisors to strengthen trust, improve client retention, and increase referrals. You'll discover four things your best clients likely believe—and why most clients leave not because of poor advice, but because of surprises or unclear expectations. Learn how to “future pace” your client relationships, clearly define your value, and proactively guide clients through life’s financial changes. If you're looking to grow your financial advisory practice and build long-lasting relationships, this video is a must-watch.
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